Report

The 2025 Win-Loss
Trends Report

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Case Study

StrongDM Drives Strong Seller Adoption of their Compete Program, Making a Significant Impact to Revenue

50%+

increase win rate

2.5x

Average acv increase

90%+

Seller usage

The Problem

StrongDM had a mission – to be the leader in the privileged access management (PAM) category within one year.  Their space was growing and they were building excellent products that served a real market need.

Having access to key insights on what other companies, potential partners and buyers were doing was critical.  In their space, they had both direct and indirect competitors, where some were partners in certain verticals.  The Product Marketing team was responsible for collecting these insights and sharing them across multiple teams, but they had no scalable way to do this. The team spent hours manually scraping multiple sites for feature comparisons, reviewing analyst reports, crowdsourcing content from multiple product owners and talking to buyers and customers, but had no centralized system or process for organizing their findings. What they did collect was shared in static battlecards and posted in Slack, but this intel was often siloed in different locations.  

Fazila Malik, Product Marketing & Sales Enablement Lead, was looking to build a strategic compete program where insights included deeper analysis on “why it matters,” “the impact,” and “how their sellers would use it,” and create a more proactive system for keeping multiple GTM teams up to date on their growing landscape.

Fazila began her search for a competitive tool to help.

Fazila Malik

Klue has proven to be an invaluable resource, centralizing our competitive intelligence and ensuring our team remains informed and credible with our prospects. We’ve successfully used Klue as a dynamic training tool for our GTM team and beyond, accelerating ramp times and enhancing overall efficiency and productivity.

Fazila Malik

Fazila Malik

Product Marketing Manager

Why Klue

Fazila did a full analysis of all competitive intelligence vendors. Her criteria for selection not only included workflow capabilities to collect, curate and share insights, but also integration options with their existing tech stack, current and future. They had Salesforce and Slack in place and were evaluating sales enablement platforms, ultimately choosing Seismic. Klue offered the level of integration they needed.

In addition, it was important for Fazila to find a team that could help her build a strong compete program, and during the sales cycle, she believed the Klue team was the right fit.  

Kiley Naylor

Klue gives our team the right insights we need, at the right time. It’s been key for winning more competitive deals.

Kiley Naylor

Kiley Naylor

Enterprise Account Executive

Strong Adoption of their Compete program

Since the launch of their compete program, StrongDM has seen strong adoption by their sellers. Fazila credits this to not only great content and having a centralized platform, but some smart tactics she’s put in place to increase her program visibility.

A few examples include:  

  • Using the Salesforce x Klue integration and Competitive Revenue Analytics (CRA) dashboard to monitor which competitors are in active deals, and prioritize content on these threats  
  • Reviewing CRA regularly to identify which reps are using what content, and the impact on closed deals  
  • Using the Klue x Gong integration to analyze what sellers are actually using and sharing in deal conversations, and get alerted to competitive product updates 
  • Sharing important discoveries from Gong conversations in the weekly Klue digest to amplify what’s working with certain reps  
  • Always giving shouts and accolades in the Klue digest to the sellers who are positioning, objection handling and using insights to win more
Fazila Malik

The market and our competition move very fast. Insights are always fluid. Klue gives us the way to ensure our GTM teams always know the latest, which delivers that needed credibility in deals.

Fazila Malik

Fazila Malik

Product Marketing Manager

The Results

StrongDM’s compete program is having a significant impact on revenue.  Sellers regularly use the content, rely on the program in deals, share feedback with PMM and help collaborate on any content gaps. And, the numbers help tell this impressive story:  

  • Competitive win rates against their top competitor increased by 50% in FY 2024 
  • Average ACV increased by 2.5X in FY 2024  
  • Since program launch, seller usage in Klue has remained consistent at over 90% – best in class stats across the Klue’s customer base 
  • All new BDRS, AEs, and SEs are now assigned Klue training in onboarding, reducing rep ramp time and increasing seller confidence

Customer Overview

Founded in 2015, StrongDM helps organizations manage and audit access to their databases, servers, clusters, and web applications.

They are the leader in Zero Trust PAM, and offer a policy-based platform that enables precise control over privileged actions, granting secure, compliant, frustration-free access to all critical infrastructure. StrongDM seamlessly and securely integrates with every environment and protocol a team needs, with responsive 24/7 support.

Additional customer stories

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