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This Policy does not apply to information collected from third party sources such as third-party websites that are accessible through Klue’s Websites or Services. Please consult the privacy policies of those third parties for information about their privacy practices.
IN THIS POLICY:
“Klue”, “we”, “us”, and “our”
Klue Labs Inc., Klue LLC and its affiliates
“you” or “your”
Individuals that access our websites and web-based resources.
the “Websites”
Our websites and web-based resources we make available through them.
the “Services”
Our subscription-based software services.
“Personal Information”
Any personal data or personally identifiable information that can be used to directly or indirectly identify an individual.
This Privacy Policy (this “Policy”) applies to Personal Information Klue and its affiliated companies (Klue Labs Inc., Klue LLC and its affiliates are referred to in this Policy as “Klue”, “we”, “us” or “our”) collects from individuals (“you” or “your”) that access our websites and web-based resources we make available through them (the “Websites“), and our subscription-based software services (the “Services”). “Personal Information” is any personal data or personally identifiable information that can be used to directly or indirectly identify an individual. This Policy sets out what types of information Klue collects about you, how we will use your Personal Information and our data privacy and protection practices in the collection, processing, use, storage, transfer and disclosure of Personal Information.
Klue collects Personal Information that is (1) provided to us directly by you, (2) collected through automated means; and (3) collected from other sources.
We use your information for various purposes depending on the types of information we have collected from and about you:
Aggregate/De-Identified Information.
We may aggregate and/or de-identify any information collected through our Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use such information for any purpose, including without limitation for research and marketing purposes, and may also disclose such data to any third parties, including advertisers, partners, and sponsors.
If you are an individual in the United Kingdom or European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EEA and UK laws. We collect and use your information where one or more of the following legally permitted bases for processing applies:
If you have consented to our use of your Personal Information, you have the right to revoke your consent any time. If we are using your Personal Information based on the legitimate interest described above, you may object to that use, however, you may no longer be able to use the Services as a result.
Klue will only disclose your Personal Information as follows:
Information for International Users
Your information is maintained and processed by us and our third-party service providers in Canada, the United States, and elsewhere. Thus, your information may be maintained, processed, and stored in other jurisdictions that may have different data protection laws than those in your country of residence. In the event that your information is transferred in these ways, please note that we comply with applicable legal requirements governing the transfer of information across borders. By accessing our Websites or using the Services, you agree to and acknowledge these transfers.
Third Party Websites and Integrations
Our Websites and Services may contain links to third-party websites and integrations with third-party services. If you choose to visit these sites and use their services, please note that we are not responsible for their content or privacy practices. The collection, use, and disclosure of your information on these sites and services will be subject to the privacy policies of the third party, and not this Policy. We urge you to read the privacy policies of these third parties if you choose to use their sites and services.
Klue uses a variety of technical and organizational security measures to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. In addition to appropriate policies, security procedures and logical and physical access controls, Klue uses secure server hosting, firewall protection and standard secure data storage practices. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to us online.
We will only keep your Personal Information for as long as it is necessary for the purposes set out in this Policy unless: (a) a longer retention period is required or permitted by law; or (b) your Personal Information has been turned into Aggregate/De-Identified Information such that it can no longer be traced back to you.
Your local laws (e.g., if you are a citizen or resident of the European Economic Area, United Kingdom, or Canada) may provide the following data protection rights:
Where we process your Personal Information for direct marketing purposes, you can exercise your right to object at any time without providing any specific reason for your objection.
If you would like to exercise any of these rights, please contact us using the contact information listed at the end of this Policy.
In some cases, we act as a processor for our customers (for example, when a customer or its user uploads your information to our Services in order for us to return information about you for competitive analysis). If these circumstances apply to you and you wish to exercise any rights you may have under applicable data protection laws with respect to any information that we have collected about you, please direct your query to the relevant customer, as in such circumstances the customer is the data controller of your Personal Information. We will provide reasonable assistance to our customers to give effect to data subject rights as appropriate and required by applicable laws. If you are uncertain whether we process your Personal Information as a controller or a processor in any specific context, you can contact us at as described below for more information.
Marketing Options
If, in accordance with applicable legal requirements, we send you marketing communications regarding our Services or the services of third parties that we believe will be interesting to you, you can ask us to stop sending such communications at any time by contacting us using the information in the “Contact Information” section below. In our marketing email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and disclose certain information as permitted by this Policy or as required by applicable law. For example, you may not opt out of certain transactional emails from us, such as those confirming your requests or providing you with updates regarding our Policy or other terms.
Cookies
We use “cookies” to improve the experience of the Website and Services. A cookie is a text file that is placed on an individual’s hard disk by a web page server, often including an anonymous unique identifier.
Cookies cannot be used to run programs or deliver viruses to individual computers.
Cookies are uniquely assigned to individuals and can only be read by a web server in the domain that issued the cookie to such individual. We primarily use cookies to record current login information but do not use permanent cookies. Please see our Cookie Policy for more detail.
This Policy was last updated on the date referenced at the bottom of this page. We will make any revised Policy accessible in the Services or through our Websites, so you should review this Policy periodically. If we make material changes to this Policy, we will notify you via a general notice on our Websites, a pop-up notice, or some other method as required by applicable laws. By continuing to use the Services or Websites, you are confirming that you have read and understood the latest version of this Policy.
If you have any questions about Klue’s Privacy Policy, the Personal Information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@klue.com.
Or write to us at:
Klue Labs, Inc.
Suite 1600, 777 Hornby Street
Vancouver, BC V6Z 1S4
This Privacy Policy was last updated July 11, 2023.
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