Report

The 2025 Win-Loss
Trends Report

Read the report

Win-Loss By Klue

You Lost the Deal. Your Buyers Know ‘Why.’

Klue Win-Loss helps you capture and analyze objective feedback from your buyers to remove bias from decisions being made about your product and go-to-market strategy

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OUR WINNING CUSTOMERS

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FUll Service Expertise

Your own dedicated research team

Don’t sacrifice your bandwidth. Leverage your own dedicated team of experienced researchers to collect in-depth, objective feedback from your buyers.

Self Serve Platform

Your in-house Win-Loss program

Bring your expertise to the table. Centralize interviews, send automated surveys, and get a steady stream of insights so you can keep a pulse on your buyers.

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HUMAN & AUTOMATION

Better together

Leverage both for unrivalled depth and breadth of coverage.

Features

Threat analysis

Stay on top of the competition. Generate reports to visualize your competitive landscape, spot emerging threats early, and prioritize your competitors so you know where to focus.

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Program design & management

Don’t sacrifice your bandwidth. Klue thoughtfully assigns you the most qualified research team based on your program scope, learning objectives, and product complexity so you can run a world-class win-loss program.

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Automated surveys

You can’t interview every buyer. Send automated surveys to collect a steady stream of insights so you can keep a pulse on your market and identify any shifts that need your attention.

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Interview upload & analysis

Bring your own interviews. Generate reports to visualize your competitive landscape, spot emerging threats early, and prioritize your competitors so you know where to focus.

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Tap into AI‑generated insights

Know where you need to improve. Klue AI automatically surfaces key insights that help you build competitive content, craft differentiated positioning, inform your product roadmap, and more.

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Built for Your Team

Product
Marketing

Nail your positioning with unbiased feedback from your buyers. Klue Win-Loss delivers the real reasons buyers choose you (or don’t), so you can build messaging that differentiates you from the competition.

Competitive
Intelligence

Stay on top of competitive threats. Klue Win-Loss transforms scattered data into structured intelligence that gives you insight into competitor tactics and helps you understand how to win.

Marketing Leadership

Tap into the voice of your customer. Klue Win-Loss helps you identify what makes a good customer so you can generate stronger pipeline and bring in better customers to the business.

Sales
Leadership

Turn your sales team into a revenue-generating machine. Klue Win-Loss helps you identify exactly where deals break down so you know where the gaps are to improve execution. 

OUR PLATFORM

Video Walkthroughs

I have recommended Klue to many peers in our space. You’re experts at the interview process and that’s the most important aspect of win-loss analysis. Your obsession with delivering on our research objectives and ability to pivot mid-interview when a juicy insight starts to surface is invaluable. And something we didn’t experience with other win-loss providers like Clozd.

Dylan D'Urso

Dylan D’Urso

Senior Competitive Intelligence Manager

The 1-on-1 collaboration with Klue and our dedicated win-loss team is great. Their program management forces us to be goal-directed, and it’s the kind of strategy-level work we want to pay for.

Hollis Kool

Hollis Kool

Product Marketing

Our research director, Julie, dives deep into every interview and makes sure each one is focused on solving the exact problem we need answers to.

Luke McCallum

Luke McCallum

Pricing Strategy Leader

One of my favorite things about Klue’s Win-Loss is I can uncover trends that impact the business. It doesn’t matter whether it’s product direction or sales process changes. We’re often aware of the need, but having qualitative customer feedback is like the cherry on top that drives change within our organization.

Diane Chamberlain

Research Director

Klue’s All-in-Won platform gives us the means to integrate primary intel with Compete insights, so we can best anchor into our customers’ purchase journey.Having these higher quality insights consolidated in one central place allows us to continuously develop the most relevant, actionable content for multiple teams at Lacework.

Kim Bauer

Kim Bauer

Director of Competitive Intelligence

Klue’s Win-Loss team knows exactly what they’re doing. They’ve not only made me look good internally, but they’ve also made me better at my job. I consider the Klue W/L team an extension of my team and compete program—a relationship I sincerely appreciate.

Dylan D'Urso

Dylan D’Urso

Senior Competitive Intelligence Manager

What I really love about their solution is that it’s turnkey. We provide the lists and introductions, and before long, the interviews and reports start rolling in. Time after time, our dedicated team at Klue consistently delivers.

Jennifer Mendez

Jennifer Mendez

Director of Product Marketing

Testimonials & case studies

How our
customers win

With Klue and Doublecheck together, you’ll have market leaders in both competitive enablement and win-loss analysis working in tandem to help you fully understand your market.

Articles, Templates, & Guides

Resources

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