fbpx

VIRTUAL & IN-PERSON EVENT | OCT 28-30, 2024

VIRTUAL & IN-PERSON EVENT
OCT 28-30, 2024

COMPETE-WEEK-banner-logo.svg

Register Now

LOGIN Get a demo
New in Klue AI: Identify Competitor Strengths and Weaknesses with Review Insights
Product Updates

New in Klue AI: Identify Competitor Strengths and Weaknesses with Review Insights

There are a lot of reasons that you need to understand your competitor’s strengths and weaknesses.

Maybe they’re a new competitor. Maybe you’re updating your sales battlecards. Maybe you’ve been tasked by your executive team to do a deep dive on a rival. 

Regardless, you need a place to start. So you go to the external web, and you quickly land on a valuable source of competitive intelligence – online reviews.

Waiting for you are hundreds, if not thousands, of online reviews across the web ready to be analyzed. Start brewing another pot of coffee, because we’re going to be here for a while.

Now, AI changes this story completely.

Introducing Review Insights by Klue

Review Insights uses AI to analyze all of these reviews across multiple sites and categorizes the most common themes across all reviews, allowing you to identify what your competitor’s users like and dislike. 

You can then summarize these themes into clear strengths and weaknesses using GenAI.

All with just a click of a button. Take the tour here.

Screen-Shot-2023-07-04-at-9.41.14-AM-1024x474

Here are just a few of the ways that our customers are using Review Insights to get ahead of the competition: 

Instantly summarizing thousands of reviews

Right out of the gate, Review Insights does the heavy lifting for you. Review Insights instantly analyzes 1000s of reviews across multiple sources. This saves you the many hours it would take to analyze these reviews manually.

Uncovering their competitors’ hidden weaknesses 

Review Insights uses sentiment analysis to categorize themes that are embedded within reviews. This allows you to uncover your competitor’s weaknesses, even if they are hidden among overwhelmingly positive reviews.

Matt Tyrer, Head of Competitive Intelligence at CommVault, shares his favourite part of Klue's latest AI product release Review Insights.

Identifying which competitor features are liked and disliked 

These themes that are summarized often will identify specific product features or functionality that customers particularly like or dislike. This is helpful for enabling your revenue teams, but also for your product and marketing teams.

Unlocking actionable customer insights

How well do you know your customers? You can leverage Review Insights to analyze your own company’s reviews and get a better understanding of what your customers like and dislike about your products.

Capturing testimonials for their revenue teams

Online reviews are a trusted third-party source that comes directly from customers. This helps you source customer quotes that can reinforce your competitive talk tracks and assets.

Lisa Taylor, Competitive Intelligence Manager at ServiceTitan, shares her favourite part of Klue's latest AI product release Review Insights.

Beat the competition, faster with Klue AI

Join our waitlist now and unlock the potential of this valuable source of competitive intelligence. Reach out to your CSM if you have any questions, or join the waitlist by clicking here.

Want to see
Klue in action?

Let’s do it. We just need your email and we’ll set up a time to wow you.

GET A DEMO

Must Read

Klue Named One of Canada’s Top Growing Companies by The Globe and Mail, Achieving 403% Three-Year Revenue Growth

News

Sep 27th 2024

Klue Named One of Canada’s Top Growing Companies by The Globe and Mail, Achieving 403% Three-Year Revenue Growth

3 min

Klue, the leading competitive enablement platform, is pleased to announce it has ranked No. 100 on the 2024 Report on Business magazine's ranking of Canada's Top Growing Companies.Canada’s Top Growing Companies ranks Canadian businesses on three-year revenue growth. Klue earned its place with a 403% growth over the past three years.

Three Lessons from Delivering Win-Loss to Leadership
Sep 25th 2024

Three Lessons from Delivering Win-Loss to Leadership

2 min

Learn three key tactics from Klue's own win-loss program to improve how you deliver insights to your executive team.

Competitive strategies in five minutes or less. Delivered straight to your inbox.

Once a week our newsletter dives into the competitive strategies of some of the biggest brands and provide tactical advice to help you beat your competition. Subscribe

Want to see Klue in action?

Let’s do it. Tell us a bit about yourself and we’ll set up a time to wow you.

Klue-Logo-white.svg

Status Media Kit Privacy | © 2024 Klue Labs Vancouver, BC