If you’re not conducting win-loss analysis within your organization, then you’re probably leaving winnable deals on the table.
Running win-loss analysis and sharing these results on a quarterly basis is the best way to present competitive intelligence to your executive team so that they have a clearer picture of the market, how you’re performing within it, and the short and long-term strategies you should make to win more.
In this blog, we’ll dive into how to best use our win-loss analysis template so that you can organize the mountain of information you get from win-loss interviews, CRM data, and internal deal notes and surveys. Then we’ll look at how you should deliver these insights to your executives.
One note before completing your win-loss analysis template. make sure you’re first going to the individual leaders of different departments and asking:
- What are you looking to learn?
- What’s important to you?
- What would you do with this information?
You need to tailor your findings to the questions that they need answered. As such, in order to maximize the value of win-loss analysis, your template should be tweaked pending on the audience you share findings with.
Let’s jump in!

Win-Loss analysis template: analyze the data and find trends
You likely already have plenty of win-loss data at your disposal.
There’s the post-mortem buyer feedback from the win-loss questions you’ve asked after a deal closed, the quantitative data and deal notes that your competitive platform can bring in from your CRM, and of course internal intel from sellers.
But one of the biggest challenges isn’t collecting this data — it’s getting consistent, high-quality insight across enough deals to see real patterns.
This is where modern teams pair AI-led interviews with human-led win-loss conversations.
AI-led interviews give you:
- structured, taggable insight you can analyze quickly
- consistent coverage across all deals
- richer context than surveys or CRM fields
- Now it’s time to go digging for the needles. That’s what competitive professionals do best.

If you’re looking to learn how to better collect win-loss data, check out Ryan Sorley’s, CEO and Founder of DoubleCheck Research, best tips for nailing a win-loss interview.
The juiciest qualitative win-loss data comes from buyer interviews. But they also produce a lot of unstructured data that requires analyzing. Here are three ways you can consolidate the findings from hours of these interviews:
- Aggregate interview answers into trends. In this example below, we’ve likely asked the buyer “what reasons did you select our solution over alternatives?”. It’s critical to make their answers trackable. One way to do so is through text tagging, which is the process of pulling out the keywords that come up within a response.
- Highlight the 2-3 most common trends. Share the results that are coming up most frequently. If they’re coming up frequently, then we’ve got a trend, my friends!
- Include quotes from buyer interview. Sprinkle in social proof to colour that trend a little bit more. Grab the 1-2 sentences a buyer elaborated on to add more context to the trend shared. A punchy quote from a lost deal at a big brand name will catch your exec’s eyes more than just the data.
(Check out our win-loss analysis template if you want to quickly pull those trends into a shareable chart.)
Now sprinkle in quantitative data
This is usually where a sales leader jumps in and says:
“These insights are from 15 interviews… but we had 100+ deals last quarter. The sample size is too small.”
And historically, they weren’t wrong — you couldn’t interview every buyer.
But this is exactly where AI Interviewer changes the math.
Instead of relying on a handful of human-led interviews, teams now capture seller insight across every deal, automatically. That gives you a broader qualitative signal to layer onto your CRM data — and a far more accurate picture of what’s actually happening in the field.
This aligns perfectly with what Jennifer Roberts, Director of Marketing Strategy at ServiceTitan, shared at Compete Week:
“Win-loss analysis lets you navigate stakeholders who think every competitor is different… or that an ankle-biter deserves more attention than a legacy competitor stealing from you regularly. You need the qualitative and quantitative together to see what really matters.”
AI-led interviews strengthen the qualitative side by increasing coverage. Your CRM strengthens the quantitative side by validating patterns.
Together, they remove the guesswork. Take a look at how the AI Interviewer gets deeper answers than your typical shallow surveys below.
A high-signal way to combine the two is calculating your Competitive Revenue Gap — how much revenue each competitor is taking from you — and layering in themes from AI Interviewer to explain why that’s happening.
The competitors taking the most from your pipeline — and showing up most frequently in interviews — are the ones your company should be focusing on. ones your company should be focusing on.
Win-Loss analysis template: build a narrative and keep your recommendations clear and concise
Now we get to the fun stuff. It’s time to tell a story with our data.
Communication is an art, so bring your own flavour to the table here. But remember, this has to be memorable. For example, Justin Topliff, the Compete Lead at Highspot, takes inspiration from Talladega Nights when narrating Highspot’s competitive story.
You might not be a motorhead like Justin. That’s fine. But here are the two things that you must include in your win-loss analysis template to capture your audience’s attention and tell an effective story.
1. Build your narrative
If you’re in product marketing and own win-loss, storytelling is already in your wheelhouse! This is one of the most unique opportunities to align leadership across departments, build a clear strategy, and get the entire business rowing in the same direction.
You’re the person connecting the dots between the business.
Building a narrative also sets the expectation that win-loss isn’t just a one-off project but a regular staple of quarterly recaps. Having this programmatic approach to win-loss analysis where learnings (and new questions!) build upon each other each quarter is how to bring the most value to your business, Ryan Sorley said at the Winner’s Circle event hosted by the Compete Network.
“We believe in the value of ongoing research — being able to identify those shifts in the marketplace that you can react to and respond to. I love programmatic approaches, but we also believe in being agile… you should use the same questions each quarter because you want consistency to analyze the data, but some questions also have to shift from quarter to quarter with new topics coming up.”
2. Keep recommendations clear and concise
If you’re familiar with us at Klue, then you’ve heard us preach these three words repeatedly when it comes to delivering competitive intel within the org.
Know. Your. Audience.
Win-loss analysis is no different. When your audience in this case is primarily executives, then you need to get to the ‘why it matters’ as quickly and clearly as possible.
Remember, executives don’t have the time to read extensive reports or dig into thousands of charts. You need to get into the meat and potatoes, said Derek O’Grady, VP of Customer Experience at Forrester at the Winner’s Circle event.
“Packaging the information is absolutely crucial. Your key stakeholders are your executives, so don’t throw a thousand things at them. Give them the top three headlines of what you learned.”

The sections your win-loss analysis template MUST include
One-size-doesn’t-fit-all when it comes to presenting your win-loss analysis summary with executives. As mentioned, you need to tailor findings to the questions and learning objectives they shared with you prior to your research.
However, here are some of the best sections that you should be including within your win-loss analysis template:
- Primary Win/Loss Reasons — Why are we winning and losing?
- Business Drivers — What were the primary business drivers?
- Selection Criteria — What were the key selection criteria?
- Product — What were [Company’s] product strengths and weaknesses?
- Pricing — What was the impact of pricing on the decision?
- Sales — How did the sales experience impact the decision?
- Competitors — What were the competitors’ strengths and weaknesses?
BONUS! Jennifer Roberts’ favourite win-loss slide to present to executives
Jennifer Roberts has built three different win-loss programs in her career. Her favourite single slide to present to executive stakeholders answers four simple questions:
- What are our win-rates?
- Who are we playing against?
- Why are we winning?
- Why are we losing?
These questions anchor the entire leadership team, are simple to quantifiably track improvements over time, and guide the rest of the meeting.
“Use each question as a lever to track against consistently. Each quarter, execs now know this is coming. Then you can build on this over time, and get to the ‘why’ of each question,” Jennifer explains.

Learn how to bring win-loss data into Klue here
Deliver insights your execs can’t live without in your win-loss analysis template
There you have it.
The sections, the strategy, and the storytelling needed to deliver win-loss analysis to your executive team.
Nailing this with our win-loss analysis template is your surefire way to deliver value at the executive level.
Peter Mertens, Director of Market Strategy at Sprout Social, credits presenting win-loss and the competitive landscape effectively to his executives as the catalyst for getting his work to the board level and catapulting his career.
“That was my, ’Holy crap, people are actually interested in what I’m pulling out, what the insights are, and how we can use that to make Sprout that much more successful in the marketplace,” said Peter during his appearance on Back Office to Boardroom on the Compete Network.
Let’s stop your business from leaving winnable deals on the table.










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